Terms of Service

Terms of Service

Effective Date: 08/01/2025

Welcome to www.creativetimber.net, operated by Creative Timber LLC, located in Austin, TX. By accessing or using our website, booking a consultation, or engaging with our services, you agree to be bound by these Terms of Service (“Terms”).

1. Services Offered

Creative Timber LLC provides residential and commercial remodeling services, including but not limited to: interior design, decks and patios, covers and pergolas, remodels, additions, painting, and staining. Through this website, you may request project consultations, schedule appointments, and access service information.

2. User Conduct

You agree to use this site only for lawful purposes and in accordance with these Terms. You may not:

Interfere with or disrupt the operation of the site.

Provide false or misleading project or contact information.

Violate any applicable laws or regulations.

We do not sell or rent your personal information. For more details, see our Privacy Policy.

3. Consultations, Appointments & Project Agreements

Consultations and appointments may be scheduled through the website or other approved channels.

Cancellations must be made at least 24 hours in advance.

Project timelines and costs will be clearly communicated in writing before work begins.

Due to the custom nature of remodeling services, deposits may be required, and refunds are considered on a case-by-case basis at our sole discretion.

4. Communication Program

By submitting your contact information through our website, social media, or in-person consent, you agree to receive communications from Creative Timber LLC, which may include:

Appointment reminders

Project updates

Promotional offers and announcements

Program Details:

Message frequency may vary.

Message and data rates may apply for SMS communications.

To stop receiving text messages, reply STOP to our designated number. You will receive one final confirmation.

For assistance, reply HELP or contact us directly.

Carriers are not liable for delayed or undelivered messages.

5. Intellectual Property

All website content—including designs, text, images, and logos—is the property of Creative Timber LLC or its licensors. Unauthorized reproduction, modification, or distribution is prohibited.

6. Limitation of Liability

Creative Timber LLC is not liable for any indirect, incidental, or consequential damages arising from your use of this website or from services performed, except as otherwise required by law.

7. Updates to Terms

We may revise these Terms at any time. Updated versions will be posted on this page with a new Effective Date. Continued use of our website or services after updates constitutes acceptance.

8. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

9. Contact Us

Creative Timber LLC
Austin, Texas
Phone: (512) 844-3873
Email: [[email protected]]